Contact
Email [email protected] and describe what happened. Screenshots help. Every message is read and answered, usually within one business day.
Privacy questions? See the privacy policy. TrustScan never stores your email content.
Common questions
The trust badge is not appearing in Gmail
Make sure you are signed in to TrustScan (click the extension icon), then reload the Gmail tab. The badge appears when you open an individual email, not in the inbox list view.
How do I sign in?
Click the TrustScan icon in your Chrome toolbar and choose "Sign in with Google". Sign-in shares only your email address; it does not give TrustScan access to your inbox.
I ran out of free scans
Free scans reset monthly. Plans with higher limits are on the pricing page.
How do I uninstall TrustScan?
Right-click the TrustScan icon in the toolbar and choose "Remove from Chrome". If something made you want to remove it, an email first would mean a lot - most problems are fixable.